Sending an
update event to the ATO can result in your employees income statement to show no
amounts. The is due to how to ATO receives & processes updates on their
end. The idea behind an update is that this will be sent to clear the Year to
Date (YTD) figure and a new event will be submitted with the correct YTD
amounts. In the case your last lodgement is 30/06, you will need to contact the
ATO if this occurs.
If your lodgement was on 30/06/2024 follow steps 1-6.i, if
your lodgement did not fall on 30/06/2024, follow all steps:
1. Download and install the latest Update v12.4.1
2. Make sure you are in the 2024 financial
year, to change this go to [Tools], [Financial Year], [View
Previous Financial year] and select 2024 in the drop-down then save.
3. Delete the last pay for the 2024 financial
year:
a. In the Employees section of Wages, select
the employee’s name.
b. Select [Pay Single Employee] on the
right-hand side under Functions.
c. Document the details of the pay run you
need to reprocess.
Note: To print off the pay advice before you remove
it, select the grey square next to the Pay Process Date for the pay and select
[View Pay] on the right-hand side.
d. To remove the pay, select the grey square next
to the Pay Process Date for that pay and select [Delete Pay] on the
right-hand side.
e. Select [Yes] to the message ‘Are you
sure you want to remove the 1 selected record(s)?’
4. Go to [Modify Employee], then
select [Superannuation], and under [Employer Superannuation] change
the super rate to 11%.
5. Make sure the details of the pay are
exactly as they were before and click [Calculate].
6. Lodge pay through [Single Touch Payroll]
a. Now that the pay is processed it will appear in the Single Touch Payroll
function.
b. In the Wages section, select [Single Touch
Payroll] on the right-hand side under functions.
c. Under [Pay Events Being Lodged] the
employee’s name will appear, make sure the final event indicator is
TICKED.
Note: The Pay Event Date will show as the date the
pay was reprocessed
d. Ensure that the employees are ticked in the
included column.
Note: If you have re-processed the pays for an entire
pay run (all employees), ensure all employees are ticked
e. Under Payment Date and File Type, ensure
the [Payment Date] shows the original date of payment.
f. Select the Lodgement File Type as [Update]
g. Type the name of the person making the declaration.
h. Tick the [I declare that the information
transmitted in this STP event is true and correct and that I am authorised to
make this declaration] box.
i. Select [Send]
If
your last lodgement did not occur on the 30th of June, you can create a $0 pay
to submit as a new file through STP. This will send the Year to Date figure to
the ATO.
1. If you are needing to submit a new lodgement
after your update:
a. Create a $0 pay for 30/06/2024 for all your
employees who were included in the update event.
Please note: if your employee is currently set as
salary, we recommend temporarily switching to hourly in order to complete the
process easier.
b. First go to [Pay Single Employee] on the
right hand-side under functions.
c. Select the pay periods and pay process date as
30/06/2024.
d. In the Normal Hours column, enter 0.
e. Press [Calculate]
f. Ensure the Gross amount shows $0, then select [Save]
g. Select [Single Touch Payroll] on the
right-hand side under functions.
h. Under [Pay Events Being Lodged] the
employee’s name will appear, make sure the final event indicator is
TICKED.
i. Ensure
that the employees are ticked in the included column.
j. Under Payment Date and File Type, ensure
the [Payment Date] shows the 30th June.
k. For the Lodgement File Type, select [New]
l. Type the name of the person making the
declaration.
m. Tick the [I declare that the information
transmitted in this STP event is true and correct and that I am authorised to
make this declaration] box.
n. Select [Send]
When you have completed the above process, make
sure to change back to the current financial year and change the superannuation
rate back to 11.5%